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 Call us to inquire about having someone on our staff provide a webinar for your organization
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Claire Raines
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Tarek Chacra
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Tammy Hughes
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Karl Krumm
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Susan Murphy
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Leslie Sholl Jaffe
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Arleen Arnsparger
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Claire Raines
CEO
Claire is considered one of the nation’s leading experts on generations in the workplace.
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Tarek Chacra
Creative Director
Tarek is the co-creator and producer of our newest video, Generations in the Workplace. He is the principal of Media Dynamics.
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Tammy has been with Claire Raines Associates for more than six years. In addition to her role as President, Tammy helps organizations select programs and resource materials that deepen and sustain learning opportunities. She delivers the Connecting Generations workshops and heads up our Certify-the-Trainer program. Tammy has been delivering training for more than 18 years throughout the U.S. and around the globe. Some of her clients include McDonalds, Proctor & Gamble, TGI Friday's, GE, BP, CB Richard Ellis, Adventist Health, Sony Pictures Entertainment, Castrol, Equity Office, and Wells Fargo. Her energy has been widely appreciated by our clients.
Tammy came to our group from a successful high level sales and marketing position with Xerox Corporation. In her capacity there she managed several of the largest national accounts. She holds a B.A.A.S. degree from Midwestern State University in Texas. Tammy is married and has two young sons. She enjoys cooking, athletics, and working with adolescents in her community.
 Listen to Interview Listen to Recent Interview on CNET View Sample Video
Connecting Generations – Our Way!
We chose to work with Claire Raines Associates primarily because of the many expert resources – book, game, job aid – they could put in our hands about generational diversity. Tammy Hughes, President, was icing on the cake. She worked with me to generate specific program objectives for our healthcare environment, customize application exercises, and incorporate some of our behavioral traits into the workshop materials. Tammy had a positive, energetic presence and a delivery style that kept our managers fully engaged. On the first 2 program runs, the ratings averaged 97%. We’re definitely looking forward to her return visit.
Cynthia Sefton
Senior Learning Center Consultant
Danbury Health Systems
Danbury, Connecticut
August 30, 2007
Tammy Hughes delivered a strong presentation on the importance of working with and understanding the generations around us. Her energy and enthusiasm for the subject made many of our attendees wishing the session ran longer. In just an hour, Tammy was able to tackle a difficult obstacle everyone faces in their workplace and give the audience the increased knowledge needed to be able to return to their offices confidently and feeling empowered.
Kim Woods
Programming Coordinator
Women in Cable Telecommunications
March 7, 2007
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Karl Krumm
Senior Consultant
Karl J. Krumm, Ph.D. has been consulting with individuals, teams, and organizations for over twenty years. He started his consulting career during graduate school at Louisiana State University, working with a consulting team that dealt with intercultural conflict in the community’s diverse interest groups, associations and agencies.
After receiving his Doctorate in 1977, Karl spent three years as a psychologist in the USAF, serving as the Director of Stress Management and working with active-duty personnel in San Antonio, Texas. Upon being discharged from the USAF, he remained in Texas and developed a successful consulting practice with offices in San Antonio and Austin.
Karl is currently a senior consultant with Claire Raines Associates, delivering keynote speeches and training programs for companies challenged with managing a diverse workforce in today’s rapidly changing business world. Karl is a faculty member of the Executive MBA program at the University of Colorado and has helped graduates build valuable skill sets that enable them to work more successfully side-by-side with people from all generations.
He works in numerous companies and industries including health care, financial services, utilities, professional service firms, manufacturing, high-tech, and nonprofit associations.
Karl J. Krumm was born in Iowa and grew up in a family of seven children. In high school he excelled in sports, attended college on a football scholarship, and was awarded the coveted “Oilcan Award” for his contributions to team play. Discovering his interest in human behavior and performance he pursued his doctorate in psychology. During his training as a psychologist he was actively involved in programs of intercultural understanding and the promotion of personal leadership in the community. In addition, he worked with a team of organizational consultant in the areas of executive selection, management training, and organizational design. Karl lives in Austin, Texas. |
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Dr. Susan Murphy is a sought-after speaker and business consultant known for her wit and wisdom. Audiences everywhere appreciate her humorous style and useful techniques, as she combines research and theory with real life experiences. Her presentations on generational & gender differences have generated laughter and learning for over 10 years.
Susan is the author of the AARP publication, Leading an Intergenerational Workforce. She has written three books: In the Company of Women (co-authored with Dr. Pat Heim), Conversations On Success, and Quantitative Approaches to Management. In the Company of Women was featured on “Good Morning, America,” the BBC, and USAToday.com and in Time Magazine.
Susan’s advanced degrees include an M.B.A., an M.A. in Organization Development and a Ph.D. in Organizational Systems. In 2004, Vanderbilt University honored her with a Lifetime Achievement Award.
She worked as an executive in two Fortune 500 corporations and taught graduate-level courses at the University of San Francisco. Clients include the U.S. Air Force, Jet Propulsion Lab, NBC, Johnson & Johnson, Medical Group Management Association, U.S. Army, Shell Oil, Procter & Gamble, Kaiser Permanente, Young Presidents Organization, Accenture, Ernst & Young, and Yale University. She is a member of the National Speakers Association.
Dr. Murphy, thank you so much for the presentation you provided for our recent Annual Leadership Conference on Managing Multiple Generations at Work. Based on the comments received at the conference and from the evaluation forms, you were a HIT!!! Your style, professionalism and excellent sense of humor kept the audiences' attention throughout the presentation. I thoroughly enjoyed working with you and will recommend you to others. Thank you again for making our conference a huge success.
Stefany Currier
Manager, Administration
Delta Dental Plans Association
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Leslie Sholl Jaffe
Senior Consultant
Leslie Sholl Jaffe has over 15 years of experience in the consulting and training industry and has worked with Claire Raines since 1989. Leslie works in many national and international industries including: finance, power and utilities, telecommunications, insurance, electronics, retail, fashion, manufacturing as well as not for profit organizations..
As a specialist in transformational change, Leslie cares deeply for the health and well being of organizations and their people. She specializes in keynotes and training seminars that increase generational awareness and build practical skills to effectively manage the diverse complexity of ages, faces, values, and views.
Leslie successfully works with executive teams as well as all levels of employees. Her skill in creating environments where people are willing to learn to do things differently and to do different things contributes to the successful outcomes her clients achieve and the business results they produce.
Previously, Leslie consulted to small business owners as the Executive Director of Women Business Owners of New York, an association that trains, develops and promotes women entrepreneurs and women in business.
Leslie is also a public speaker on the topic of women in business. She was recognized as the New York City Young Career Woman of the Year. Leslie holds a Bachelor of Science Degree from the University of Illinois.
Along with her husband David, and two children Dara and Gary, Leslie lives in Austin, Texas where she is an active volunteer in the public school system and on the Board of Advisors for Summer Dreams, a year round camp for children and teens with special needs. |
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From TV newscaster to senior manager, college administrator to consultant, Arleen Arnsparger knows the territory when it comes to navigating the challenges of managing and communicating across the generations. She has amassed a collection of stories and best practices that she shares with humor and passion in hopes they will spark creativity, inspire, and motivate.
Arleen is the co-author of Claire Raines Associates’ newest book: 4genR8tns: Succeeding with Colleagues, Cohorts & Customers, which synthesizes 20 years of research and highlights dozens of generational best practices from companies around the world.
Arleen is a dynamic speaker, facilitator and workshop presenter. By asking questions that get to the heart of the generational challenges organizations face, she crafts presentations and materials that offer solutions.
Arleen consults with organizations whose leaders are interested in – or are being strongly urged to – change the way they do business in order to increase their profitability and effectiveness. She moderates web casts and hosts teleconferences; designs and conducts focus groups; and helps leaders build capacity within their organizations. One focus of her work is with community colleges across the country -- organizations that serve students and staffers who range in age from their late teens to their 90s!
In addition to helping managers create a generations-friendly workplace culture, Arleen provides training in strategic communications, managing change, strengthening diverse communities and work teams, and increasing organizational effectiveness.
Arleen has won national awards for marketing and video production and has also developed online and print toolkits designed to help managers listen to the needs and perspectives of employees, clients and customers. She has written and produced publications and videos to help educators listen to and work collaboratively with their communities to improve student success, including Building Community Support for Schools: A Practical Guide to Strategic Communications, and Do- It-Yourself Focus Groups: A Low-Cost Way to Listen to Your Community.
Arleen is now creating a new body of knowledge as she experiences our post-Millennial world through the eyes of her two granddaughters and her adult GenX children. |
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