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Products
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The Values & Influence Assessment
Powerful Interpersonal Communications Tool
developed by Claire Raines, 2011
Single Assessment and Supporting Materials: $35
Contact us for bulk prices and licensing discounts.
Package includes:
- Paper Assessment with Scoresheet
- 18-Page Materials Booklet
- Desk Reference

The VIA is a powerful interpersonal communications tool that focuses on values and the impact they have on results. It goes beyond birth year to assess personal values. Participants complete a brief, one-page questionnaire online before the session or on paper during the session. Their personalized score sheet graphs their four scores and displays their primary generational values system and their challenge generation.
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New Video Series
Generations and Work
A 4-Part Interactive Learning Experience
produced by Claire Raines & Tarek Chacra
Generations in the Workplace, LLC
Video Series: $995.00 $497.50
Program Includes:
- DVD with 4 video programs: Engaging All the Generations (8:29), Connecting Across Differences (8:59), Working with Millennials (8:08), and Succeeding with Younger Workers (9:39)
- CD-ROM with Leader’s Guide, 4 PowerPoint Presentations, 4 sets of Reproducible Handouts
- 1 4genR8tns book
- 1 Millennials@Work book
- 10 desk references

Not just another plug-and-play video, Generations and Work engages viewers in a fresh new way by involving them in 15 screening activities. Facilitator Joe Tabano interacts directly with viewers, prompting them to answer questions, join in conversations, and participate in learning activities where they apply what they have learned to their own work situations.The Generations and Work Series is the culmination of 25 years of research by Claire Raines, co-author of Generations at Work and seven other books about the generations, supported by compelling real-world inquiry from award-winning producer Tarek Chacra.
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designed by Claire Raines, 2008
Single Card: $9
Packs of 100: $400

Participants tell us again and again how handy this card is. Both sides of this desk reference offer helpful information on the generations: their perspectives on authority and work ethic, how they like to be communicated with, what turns them off, and their preferred work environment.
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Game
Connecting Generations
designed by Claire Raines & Sandy Mazarakis
Global Edition, 2008
Single Game: $189 $79
Trainers' Special: Set of 4 Games: $550 $219
While Supplies Last

This fun, new, interactive game delivers ready-to-use skills that maximize the effectiveness of the multi-generational workforce. In just one hour of playing time, participants absorb concentrated learning based on discussion that involves everyone with each roll of the dice. They learn the defining events for each of the four generations, how those events shaped the characteristics of each generation, and how to be more effective in work and family situations by using generational profiles.
"It's a great tool."
--Betty Washington, Workforce Diversity Manager, Office of the Comptroller of the Currency
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Workshop-in-a-Box
Facilitator Kit
for Connecting Generations
the 1-Day Workshop
designed by Claire Raines and revised in 2010
Claire Raines Associates: $1499

Except for participant materials, this kit includes everything a leader needs to run Connecting Generations, the one-day workshop: a comprehensive facilitator guide with step-by-step instructions, 4 Connecting Generations™ games, and Connecting Across Differences, one of the programs from our new video series.
"As an experienced Fortune 500 consultant, I value programs that enhance my ability to deliver meaningful outcomes for clients. The Connecting Generations materials are well designed in that participants learn from each other. The light and open approach leaves ample opportunity for serious messages to be discussed and taken away. I'm looking forward to this program being a staple in our portfolio of services."
--Scott L. Manning, ETI Performance Improvement
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Participant Materials for
Connecting Generations
the 1-Day Workshop
designed by Claire Raines, 2007
10 Guides, 10 Desk References: $249

This highly informative, interactive one-day generational diversity workshop involves participants in a variety of activities that create more effective working relationships and improve business results by applying generational understanding to workplace challenges.
"I think this will have tremendous application in my business, helping us break down barriers and get to some very positive and powerful outcomes."
--Becky Copeland, TGI Fridays
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New
Book
Generations at Work, Second Edition
by Ron Zemke, Claire Raines, Bob Filipczak
American Management Association, 2013
Paperback: $17.95

This all new edition gives a sweeping overview of generational differences and serves as a solutions-based managerial guide to creating an engaged team of employees. Packed with original research and eye-opening insights, you'll find explanations of what makes each generation tick, key phrases and tactics for motivating each, best practices from companies with generationally-friendly cultures, in-depth interviews highlighting problems and solutions-and many more valuable tools for turning today's multigenerational workforce into an organizational asset.
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Book
Millennials@Work:
Engaging the New Generation
by Claire Raines & Arleen Arnsparger
Claire Raines Associates, 2009
Paperback: $19.95
Pack of 10: $99.99

A new generation is rapidly taking their places in our offices and boardrooms. They bring strengths and challenges that push us to reinvent the workplace. In Millennials@Work, the team at Claire Raines Associates offers this practical how-to guide to help you understand your newest colleagues, tap their potential, and achieve the results you want in your organization.
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Book
4genR8tns: Succeeding with Colleagues, Cohorts & Customers
by Dr. Susan Murphy & Arleen Arnsparger
Claire Raines Associates, 2008
Paperback: $19.95
Pack of 10: $99.99

As Millennials begin to move into the next cubicle at our office, we offer this practical how-to guide to help you understand your newest colleagues and successfully manage across the generations. 4genR8tns synthesizes our research and all we've learned from clients and workshop participants over the last twenty years. This book will help you use that knowledge to tap the potential of all the generations so you achieve the results you want. Available for purchase individually or in packs of 10 so you can distribute this new learning tool to your entire team.
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Book
The Art of Connecting:
How to Overcome Differences, Build Rapport, and
Communicate Effectively with Anyone
by Claire Raines & Lara Ewing
AMACOM, 2006
Hardback: $24.95

Today's workplace is a microcosm of our ever more diverse society, a patchwork quilt of different cultures, races, religions, and perspectives. It's no secret that the key to a vibrant and productive environment is communication with your colleagues, but how do you connect with someone with whom you have little in common? Actually, you share much more with others than you may think, and the five core principles explored in The Art of Connecting will help you identify that common ground.
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Book
Connecting Generations:
The Sourcebook for a New Workplace
by Claire Raines
Crisp Publications, 2003
Paperback, $16.95

The multi-generation workplace is a complex and dynamic organism that requires flexibility and skill from everyone, especially managers. People of all ages can work side-by-side and draw from the rich mixture of skill and experience. This book shows how it can be done.
"Connecting Generations is a valuable resource for today's diversity practitioner who often operates with limited resources and limited time. Companies interested in diversity will find that this book offers numerous, easy-to-imlement learning tools and exercises."
--Nikki Moss, DTE Energy
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Book
The Xers & The Boomers:
From Adversaries to Allies
by Claire Raines & Jim Hunt
Crisp Publications, 2000
Paperback: $14.95

Baby Boomers and Generation Xers make up the majority of today's workforce. Yet they have very different outlooks on work and personal life, with allegiances and reference points that just don't match up. The Xers & The Boomers looks at twelve key delineators between the two generations, and demonstrates methods for resolving conflicts.
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Book
Generations at Work:
Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace
by Ron Zemke, Claire Raines, & Bob Filipczak
AMACOM, 1999
Hardback: Out of Print
This 1999 book has become a classic. For anyone struggling to manage people who just don't see work, or life, the same way, Generations at Work helps you understand the gulf that separates the generations, and offers practical guidelines for building a harmonious workforce where people really together for the organization, not against each other.
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Book
Beyond Generation X:
A Practical Guide for Managers
by Claire Raines
Crisp Publications, 1997
Out of Print
This book features 188 tips, tools, and techniques for managers. In a highly readable format, it highlights key information about Generation X: who they are, what makes them different, and how to recruit, motivate, and retain them. It cludes ideas from some of the best companies in the U.S. along with comments from employees in their teens and twenties.
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Book
Twentysomething:
Managing & Motivating Today's New Workforce
by Lawrence J. Bradford & Claire Raines
Mastermedia, 1992
Out of Print
This was the first book to address the issue of Generation X for managers, and it laid the foundation for understanding the perspective of a new generation of workers.
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Book
Library: 6 Current Titles
- Millennials@Work
- 4genR8tns
- The Art of Connecting
- Connecting Generations
- Generations at Work, Second Edition
- The Xers & The Boomers
A $115 value
Library Price: $95
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